First, though, a little news related to July's data. Last week the average concurrent user line on EVE-Offline.net rose from the previous week's 22,000 to 23,000, plus or minus 500 accounts. Hopefully we have reached the bottom of the summer slump. If so a yearly ACU of 24,000 is well within reach.
Hey hey!Thanks for the flag - this is an issue that we were made aware of last week. This type of giveaway falls outside of our policy and isn't supported.Players are allowed to raffle off in-game items or hold giveaways, but entry into the giveaway cannot be gated behind a paywall (even if it's a donation-wall), and there needs to be parity between subscribing and free viewers.The content creator policy, which applies to everyone, is here: https://support.eveonline.com/hc/en-us/articles/8563917741084-EVE-Online-Content-Creation-Terms-of-Use
Hey all,We don't usually comment on infractions involving other players, but I also don't want to hide behind policy either. So let me be upfront and explain the situation and how we got here.Last week during Loru's stream there were a few giveaways that violated our policy. I talked about it in a different thread (https://www.reddit.com/r/Eve/comments/1vjobxu/did_this_streamer_just_commit_rmt/p2ofm6o/)This was reported to us on the day of, and we immediately began our investigation. This involved looking at where the ships and items originated, looking at the context of the giveaways, looking at where the ships ended up, watching the stream as a whole (all 12 hours of it), reviewing recent streams, and just turning over every leaf as possible. Because we want to make informed decisions, this is a multi-team effort.During the investigation it became clear to us that Loru is not an RMT broker selling ships as a side hustle. He absolutely violated our giveaway policy, though, and he absolutely exchanged spaceships for money. It feels like we're splitting hairs here, but intentions play a role. The GM teams also look to Community to add additional context to situations when they involve areas we are very involved in like content creation.So while it's true that Loru's giveaways weren't an organized attempt to create a black market for trading ISK, it's also our opinion that this wasn't a minor transgression, either. Further, and something we are very conscious of in all of our decisions, it'd be a disservice to every other content creator who stays within the guidelines to not take this seriously.And this is where I fucked up.I didn't communicate to the teams handling the situation that additional level of context from our team to make an informed ruling. So they sent out a punishment that only dealt with the items, and not the full situation. To that end, we'll be issuing a temporary ban on Loru's account to go along with the punishment already levied.I understand that it looks like we're reacting to pressure and outrage after fumbling a situation, and I can see how you'd come to that conclusion. It does look that way. But we value the open and earnest relationship we have built with the players too much to let a bad decision stand because of optics or worrying about how we look. Simply put: nothing should stand in the way of making the right decision.So apologies for fucking up, and I hope the above explanation adds the clarity and context that you all were looking for.












