As producer, the responsibility for being unable to predict the current influx of new players falls to me. The days before an expansion’s launch are supposed to be ones of excitement, but instead they’ve brought many players grief, and for that I, personally, am extremely sorry.
The population that can be logged in to each World server at one time is capped; however, as some of you have noticed, this cap is not the same for all servers, and differs somewhat between data centers (Mana, Aether, Chaos, etc.). The main reason for this has to do with a data center’s “matching server.” A matching server can only handle so much information, so to ensure that it functions properly, a capacity limit must be set. This limit determines the overall maximum population of a data center, which is then divided by the number of Worlds in the data center to calculate how many players can be logged in to each World. If a matching server were to overload, it would result in the Duty Finder ceasing to function properly and instability when entering instanced content, hence the importance of login caps.Differences in login caps occur due to differences in the number of Worlds per data center, as well as differences in matching server performance.
Though the obstacles that still face us are many, we believe that the best, most effective method for providing our players a stress-free gameplay experience is through the introduction of new servers and data centers. To see this goal realized as soon as reasonably possible, we on the development, operations, and infrastructure teams pledge to continue to do our utmost.
As producer, the responsibility for being unable to predict the current influx of new players falls to me. The days before an expansion’s launch are supposed to be ones of excitement, but instead they’ve brought many players grief, and for that I, personally, am extremely sorry.For years, we have watched devoted players from around the world stream their time with FINAL FANTASY XIV, and now, we sit in awe while new fans join their ranks. As we enter our final push in the development of Endwalker, it is this constant flow of positive energy that motivates all of us on the development and operations team to carry on. Nothing can compare to the feeling we get watching you enjoy playing the game we’ve created.We are aware of the burden we have placed on our player base, and are working diligently to lighten it in the coming weeks and months. We will continue to develop measures to combat server congestion, and will keep you up to date with any and all developments in this area.Thank you once again for your continued support!